Well, I just spent some time with a relative who got the BKT and this is someone who I definitely would have tried to talk out of getting this. She is severely dehydrated and unbelievably coarse. I was sure adding protein to this hair would have produced a broom like straw effect. Well, it did very nice things for her hair!
It feels softer and is not perfect or silky by any stretch but way improved. I don't get it!!!