Experts Predict Hot Curly Hair Trends for 2012

by CurlStylist on Wednesday, February 1st, 2012

It’s a new year, and the style spotlight is on textured hair. Top texture experts share their predictions on what will be this year’s hottest curly hair trends.

Brian and Sandra Smith

Matrix Artistic Directors

This year is defined by minimalism and natural beauty. We see easy elegance for spring in polished ponytails, graceful braids and bouncy blowouts. Still, nothing is too perfect or impeccable —deconstructed waves and undone knots and twists prove having a bit of an edge is as chic as ever.

“You can see it in TV ads and most facets of popular culture: Natural hair is becoming the must-have style for many women. More and more women with texture are turning away from relaxers and extensions to prevent damage and breakage. Now there’s a different kind of shift underway—keeping your hair in its natural state and manipulating and refining texture with product, tools and techniques.”

Kevin Murphy

Editorial Stylist and Founder of Kevin.Murphy Products

“The 1970s wave — think Janis Joplin/mermaid waves. The undone look is a simple idea, but not as easy to achieve as one would think. Texture is one thing and frizz is another and they should not be confused. Frizz is a hard pill to swallow for most women, but to make hair modern, clients need to let go a bit.

“The Afro set will be another trend. This is a method of using a large pin and wrapping the hair around in a figure-eight pattern. This look is great for achieving lots of volume—it’s about embracing texture and going wild. It has a lot to do with freedom and rounder shapes in hair cuts, lots of layers and a shorter length to make a sort of mini fro.”

Cyntelia Abrams

Marketing Coordinator for Design Essentials

“Big, messy curls, waves, twist sets and braid outs—I love hair that is purposely messy with some frizz and wildness to it. Even if you’re natural, I’m an advocate for trims and texture with shape.”

Anthony Dickey

Founder of Hair Rules

“Growing it out and chopping it off! Once women have embraced their natural waves, curls and kinks, many are opting for dynamic, short styles that showcase their unique textures.” “Protective styling is on the upswing, with clients looking for styles that last longer. Many clients with kinkier textures are requesting more braids and twists; and curlier clients are getting more blow outs and looking for more enduring styles they can maintain effortlessly at home.”

Christo

Owner of Christo Fifth Avenue

“Long curls—fringe is outdated for long hair this season. The hair cut trend will be long, diagonal layers that give lift and a lot of movement for a sexy, airy look. It’s very versatile and can be carried off by all hair textures.

“For medium curls, the trend will be one length with very few layers in the front (preferably done with a single-plate sharp shears for more texture). Fringe is welcome with medium lengths to create a sexier look; however, make sure the curls are not tight. This is one of my favorite styles because it can be worn either curly or straight.

“For short curls I suggest the crop. It is super short with long, full bangs and diagonal layers toward the face. This style is for women with loose curls.”

Roni Griffin

Director of Marketing and Business Development for Universal Beauty Products

“Some of the biggest trends will be natural hair colors using non-ammonia based color and bigger styles. People with textured hair will be more comfortable rocking bolder styles due to natural hair becoming more accepted worldwide.”

Jonathan Torch

Founder of Toronto’s Curly Hair Solutions and the Curly Hair Institute

“Texture is now trending in 2012. It has been a while coming, but now it’s here in full swing. Clients and stylists have embraced what they have, and they have learned how to manage, manipulate and get their curls under control and how to show them at their optimum.”

4 Celebrity Curly Hairstyles for Your Arsenal

by CurlStylist on Wednesday, February 1st, 2012

Women in the spotlight are sporting more texture, and clients can look to them for inspiration. Learn how to create these celebrity curly hairstyles from the stylists who created them.

Annie Ilonzeh

Of “General Hospital” and TV’s “Charlie’s Angels”
Stylist: Rocky Vitelli, platform artist for Farouk

Using Farouk Royal Treatment, prep hair by cleansing with Pure Hydration Shampoo and Farouk Royal Treatment Aqua Charge Conditioner. Add Pearl Complex to wet hair, then blow dry using CHI Ceramic dryer.

Once hair is prepped, take small sections at the nape, horizontally. Spray the hair with Ultimate Control prior to curling for maximum hold. Using the ¾-inch CHI Digital Orbit Iron, curl the hair section by section, working your way to the top of the head. Once curled, pin sections up at the crown to give height and form. To ensure lasting hold, nish with Ultimate Control spray and Rapid Shine for silky, shiny, healthy results.

Corinne Bailey Rae

Singer
Stylist: Ami Mankey of Madusalon in San Francisco

The key to this wash-and-go style is to amplify the natural curl pattern by making sure hair has enough moisture. Don’t completely rinse out conditioner after washing, then trickle some water on to re-wet hair. Before air drying, shake curls loosely. All the conditioner will give a soft, light hold and hair will also be frizz free. For extra pizzazz, scrunch in light-hold styling products on slightly wet hair. For extra volume when hair is dry, put client’s head upside down and rub ngers on the scalp to backcomb the curls with ngers, rather than a comb. This will provide volume without the frizz.

Hayden Panetierre

Actress
Stylist: Ami Mankey of Madusalon in San Francisco

For this easy-to-achieve, elegant updo, apply a light hold styling product after washing and conditioning hair. Let air dry or gently use a diffuser. Once dry, pull back hair into a loose bun. For the piece-y, slick look, gently glide pomade through hair using ngertips. To create the sexy pompadour on top, use the back of a rat tail comb to tease and lift hair from the roots. Finish with a little shine spray for bling and nishing spray for hold.

Jill Scott

R&B singer/actress
Stylist: Felicia Leatherwood, Scott’s personal stylist

Wash and condition the hair, then apply a leave-in conditioner and seal with a serum before blowing out the hair. Section hair with a dramatic angle from front to back, going in an “S” pattern.

Isolate one whole side of hair from the side where the braid pattern will be. Use a small amount of synthetic hair to support the cornrows, so the natural hair is protected. After completing one side of the head with the desired cornrow design, join all of the braids into one continuous braid that follows the S parting down the middle of the head from front to back.

Sew Bohyme human hair on the side of the head with the one continuous braid. Follow the pattern of the braid until the one side is complete, leaving the cornrow designs exposed. Once human-hair sewing has been completed on the one side, cut and shape the Bohyme hair, giving it volume. Finish the style with a luster and shine serum.

Salon Marketing with Schedulicity

by CurlStylist on Thursday, November 17th, 2011

There are hair stylists, and there are hair stylists. Tiffany Taylor specializes in management of the sort of hair that can ruin the effect of wearing a skimpy bathing suit, not to mention the effect of removing one. In industry lingo, Ms. Taylor is an “esthetician,” running her own two-person “waxing studio,” called ME Beauty, in Rochester, Mich.

Ms. Taylor once worked in her grandmother’s hair salon and went on to work as a freelance esthetician out of other salons and at clients’ homes. This year, Ms. Taylor opened her own place, hired an employee and set out to build her customer base. Word of mouth was all it took in her grandmother’s day, but Ms. Taylor wanted to take a more modern salon marketing approach by connecting with potential customers through Twitter, Facebook and e-mail, and by running Groupon promotions.

But Ms. Taylor ran into some hitches. She was having trouble converting customer interest into actual appointments. She gave out the studio’s phone number, but she and her employee weren’t always free to handle calls, and using an outside reception service was expensive. She tried some online scheduling services, but customers found them too much trouble to use. Meanwhile, Ms. Taylor’s social media marketing left her baffled about which efforts on which networks were yielding the best returns. And finally, she worried that Groupon promotions would result in a flurry of heavily discounted appointments all in the same week, wreaking havoc with cash flow. “I went to a marketing seminar where they said Groupon will crush your business by inundating you with customers who aren’t paying much,” said Ms. Taylor. “I was afraid of it.”

The concerns about scheduling, social networks and Groupon left Ms. Taylor thinking she had three separate salon marketing problems, but that was before she sent out a tweet asking if anyone knew of a good online scheduling solution. She got a tweet back from a manager at a company called Schedulicity suggesting that its service could help — and in more ways than one. Schedulicity’s specialty, as it turns out, is integrating online scheduling with social-network promotional campaigns. Appointy and Genbook are two similar services, offering roughly comparable features at roughly comparable prices.

For just $19 a month, Ms. Taylor runs all her campaigns with Schedulicity, allowing her to send out e-mail blasts, Facebook posts and tweets for each new promotion. The e-mail blasts can be limited to a specific subset of clients, which she defines by adding tags to her clients’ contact data. Hence, for example, a “teacher appreciation month” e-mail blast, offering a discount on a waxing and a free apple-scented candle.

Every e-mail note, post or tweet goes out with a Schedulicity appointment-making URL that’s unique to each medium and each promotion. That allows Ms. Taylor to call up a report detailing which service brought in which appointments — so far, Facebook is beating out Twitter and e-mail. About a third of her appointments are still coming in by phone, and she enters those into Schedulicity manually, but she has cut down on them by putting up a mobile Web site that does a better job of funneling cellphone customers to Schedulicity.

As for Groupon, Schedulicity offered Ms. Taylor a way to lower her risk of using the promotion, which brings in customers by offering a steep discount. She can specify the maximum number of Groupon customers who can book appointments on any given day — Ms. Taylor limits it to five — and since Groupon customers get a specific Schedulicity URL for booking, Schedulicity can direct all customers beyond that maximum to try a different day. “That means I can still have room every day to see clients who pay full price,” she said. She has sold 110 Groupon deals so far, offering a two-for-the-price-of-one bikini waxing.

Ms. Taylor reports that her bookings have nearly quadrupled in the several months she has been using Schedulicity, to an average of more than 30 a week. That has left her with just one more salon marketing problem: last-minute cancellations that result in open, hard-to-fill slots, waxing not being much of a walk-in business. But Schedulicity ended up providing a solution here, too, through a “pop-up offer” that lets Ms. Taylor send a discount deal over all of her marketing channels the minute someone cancels.

“I usually offer a ‘female Brazilian’ for $68,” she said. That’s 15 percent off a very thorough waxing. And yes, “male Brazilians” are popular, too. If you want to learn more about all this — perhaps a bit more than you’ll wish you had — you can visit Ms. Taylor’s candid FAQ page.

Schedulicity even helps her fine-tune her appointment schedule on the fly. The service sends her a text message and e-mail listing the details of the next appointment, and if she is finishing with her current customer ahead of time, she can just click on the next customer’s phone number and try to get him or her to come in early, so she has no down time. If she’s running late, she can call customers to alert them that they can take their time getting there.

And as a small bonus, Schedulicity provides Ms. Taylor with a little nighttime music. It turns out some people make the decision in the wee hours of the morning to book a waxing, and so Ms. Taylor’s cellphone often buzzes in the middle of the night with notification of a new appointment — something that doesn’t bother Ms. Taylor at all:

“I hear that and think, ‘Ha! It’s going to be another busy day.’”

ISSE Long Beach 2012 to Host New Hair Competitions & Tryouts

by CurlStylist on Thursday, November 17th, 2011

The 2012 International Salon & Spa Expo Long Beach (ISSE Long Beach) show has added all new hair competitions to complement its already prestigious nail competitions and further enhance the overall attendee experience.

Sponsored by Sally Beauty Supply and Pivot Point, the hair competitions are open to students and licensed cosmetology professionals. The ISSE Long Beach hair competitions offer a variety of categories to enter and will include an array of cash and prizes for winners.

For licensed cosmetology professionals (seniors), the hair competitions will also serve as tryouts to be a part of Team USA for the 2012 OMC HairWorld competition in Milan, Italy. Largely considered the Olympics of the international professional hair community, being a part of Team USA is a highly coveted honor.

Students – (Juniors) / Sunday, January 29, 2012

Entrants must be currently enrolled and not hold a cosmetology license at time of competition. All competitions are performed on mannequins. Categories include:

• Ladies Trend Cut, Color & Style – Perform a cut, style, and color representing current mainstream consumer fashion trends oriented to the younger consumer.
• Long Bridal Hair – Create a fashionable long-hair bridal look that represents a consumer bridal focused look appropriate for a fashionable wedding.
• Fantasy Inspired by Nature - Competitors choice of one male/female mannequin representing the competitor’s vision for a nature-inspired, fantasy-themed hairstyle.

Licensed Professionals – (Seniors) / Monday, January 30, 2012

Open to all licensed professionals who are not currently enrolled in cosmetology school, top scorers will be invited to join Team USA for the 2012 OMC HairWorld competition. To be considered for Team USA, entrants must participate in either BOTH of the Fashion or BOTH of the Technical competitions. All competitions are performed on mannequins. Categories include:

• Technical: Creative - Competitors will perform a Creative Hairstyle showing their creative skills on wet hair.
• Technical: Hair by Night – Competitors will create a technical evening-appropriate hairstyle.
• Fashion on Long Hair: Day Style - Competitors will create a fashionable hairstyle on long hair suitable for day wear.
• Fashion on Long Hair: Evening Style - Competitors will create a fashionable evening hairstyle on long hair with a total look in mind.

Prizes & Rules

Entry prices vary by level and range from $99 to $129 if registered by January 6, 2012, and $129 to $149 from January 7 to 22, 2012.

ISSE Long Beach is open to licensed salon/spa professionals, cosmetology students and instructors only. To maintain a professional atmosphere, attendees must present proof of license and a valid photo ID. Follow the link for more information on ISSE Long Beach along with official entry details for the hair and nail competitions.

Delicious Curl Miracles from Matrix Total Results

by CurlStylist on Tuesday, November 15th, 2011

Some hair types are solid and dependable — pretty much always the same. Not curls. Every day is different when it comes to this sassy hair type. Curls can be springy and obedient on Monday, fuzzy and unruly on Tuesday and limp and listless by Friday. That’s why when it comes to care and styling, there’s no such thing as “the usual.” Different days call for different strategies, and a variety of yummy product miracles!

“I work with my curly clients to teach them how to cope with every type of hair day they encounter,” says Matrix Artistic Director Nick Stenson. “During the consultation, we talk about the differnent situations they encounter, and then we come up with a customized solution — products and styling — for each one.”

Here are two of Nick’s favorite Total Results Curl Cocktail “Recipes!”

The Thirsty Curl

Matrix Curl Miracle Gel.

Overworking and undermoisturizing leaves these locks looking rough, fuzzy and coarse.

• Shampoo and condition with Total Results Curl Shampoo and Conditioner to gently cleanse, nourish and replenish moisture.
• Towel dry and apply Total Results Miracle Super DeFrizzer Gel to damp hair. This liquid gel melts into hair instantly, and provides control and definition without a trace of crunch. Comb through with a wide-tooth comb.
• Use the diffuser attachment to spread out airflow and use a low air setting to maintain texture and dry curls gently. Tilt the head to the side, allowing hair to hang freely. Position the diffuser beneath the hair, push up and dry.
• Work a dime-sized amount of Total Results Sleek Wonder Smoothing Oil between hands, and gently press and squeeze curls to quench any trace of dryness. This ultra-light, rapidly absorbed formula offers 24 hour repair and frizz-fighting power.

The Skinny Curl

Fine texture causes these coils to droop before the day is done.

Matrix Curl Contouring Cream.

• Shampoo and condition with Total Results Curl Shampoo and Conditioner for lightweight cleansing and care. Towel dry.
• Apply Total Results Amplify Wonder Boost Root Lifter to the scalp area. This innovative formula features a unique directional nozzle that points root-lifting muscle directly where it’s needed. Lift lasts for 24 hours.
• Work Total Results Curl Contouring Lotion through midlengths and ends. This nourishing and moisturizing formula boosts body, bounce and shine.
• Remove all moisture and encourage volume by drying hair with a diffuser attachment with the head tilted forward.
• Using a medium-sized curling iron, spin large sections vertically along the outside of the barrel. Slide the hair off the iron with the curl intact and clip to the head.
• Once hair has cooled completely, remove the clips and allow curls to unfurl. Without disturbing the curl formation, mist with Total Results Amplify Proforma Hairspray to provide extra lift and maxium hold.

The best way to mix up the ultimate cocktails for your curls is to experiment with a variety of Total Results formulas, says Nick. Try a little of this, a little of that and soon, you’ll find the perfect blends!

More About Matrix

Matrix curl family group shot.

MATRIX, the leading professional haircare and haircolor company in the United States, is part of L’Oreal USA’s Professional Products Division. Founded in 1980, MATRIX is committed to the development of the salon professional and offers a wide range of products including: Amplify, Biolage, ColorSync, Design Pulse, Logics, SOCOLOR, Sleek.look, Vavoom and Wonder.Brown. MATRIX professional products are available only in salons and can be guaranteed authentic when purchased from authorized retailers.

Professional Beauty Association & Milady Expand BeautyU

by CurlStylist on Monday, November 14th, 2011

To continue expanding its array of educational opportunities for its membership and the industry, the Professional Beauty Association (PBA) is proud to announce a strategic partnership with Milady, a provider of leading beauty and wellness solutions to help support beauty professionals in personal career development and overall business success for more than 80 years.

This partnership will enhance PBA’s online and on-demand education program, BeautyU, which is targeted to manufacturers, distributors, salon/spa owners and licensed professionals. By working with Milady, PBA will be able to expand the amount and array of top-notch education on topics, including marketing, finance, operations, leadership, safety guidelines, new style techniques, human resources and more. The menu of offerings will include online classes, live and archived webinars, CDs/DVDs and books.

In addition, by partnering with Milady, PBA will also be able to expand its on-site classes and training sessions at PBA’s family of events, including the International Salon and Spa Expos (ISSE) in Long Beach and the Chicago area along with PBA Beauty Week in Las Vegas.

“PBA is continually working to ensure that our members and the industry have access to first-rate and relevant education that helps drive personal and business success.” states Jessi Marshall, PBA’s Director of Industry Programs & Education. ”With the Milady educational partnership, we firmly believe we have the most comprehensive educational offerings available for the beauty industry.”

The offerings provided by BeautyU in partnership with Milady are available for PBA members and non-members; although PBA members receive a substantial discount.

Wondering what courses you can take? Access PBA’s educational offerings.

Wella Professionals Reveal Top 2012 Hair Trends

by CurlStylist on Thursday, November 3rd, 2011

Blaze

WOODLAND HILLS, Calif. — Every year, Wella Professionals‘ renowned Global Creative Directors, Eugene Souleiman (Care & Styling) and Josh Wood (Color), collaborate to identify four emerging hair trends using comprehensive research from fifteen of the leading independent trend forecasting experts and agencies around the world. Wella Professionals adapts the four key looks to distill the trends for the year ahead.

The 2012 trends – Grace, Blaze, Celeste and Roxy – are exemplary of female personalities that influence every facet of fashion and beauty. The 2012 portfolio of looks was revealed in New York City to an audience of over 2,000 international top stylists and influencers from Asia, Europe, Russia and North America.

Wella’s creative forces have already tapped these trends for style inspiration behind the scenes at the Spring 2012 fashion shows. We expect to see more styles inspired by Wella’s trends in the year to come!

Here’s what the Global Creative Directors and Wella Professionals’ Celebrity Stylist, Andy LeCompte and Colorist Aura Friedman predict will be the next big trends from the red carpets to the runways, and on real women.

Grace: The Modern Muse

Grace is the leading lady, poised and perpetually glamorous without even trying. The main inspiration for Grace is nature, although there is nothing natural about this look. Celebrity Stylist Andy LeCompte foresees this look’s effortless elegance will translate into an exceptionally premium finish with shine and fluid texture to the hair.

He says, “Grace’s luxurious look is the perfect statement for the red carpet. We’ll see celebrities with more pristine, polished styles and glamorous, bouncy blowouts.”

The voluminous look Eugene Souleiman created for DKNY at the Spring 2012 runway show perfectly illustrates the simple, flowing style Grace embodies. The color palette is soft and light, with a warm glow to emphasize healthy, shiny hair.

Blaze: The Femme Fatale

This trend focuses on stealing the spotlight and overt sensuality. High gloss hair gets even more dramatic with Blaze’s statement styles and Latin flair.

Passionate colors like black, grey and fuchsia will come to life in dark, shiny tones so strong they command attention. Graphic styles and daring shapes heighten the drama for this look.

When adapting the Blaze trend into a hair look, Eugene Souleiman reveals, “I wanted the style to feel like a ’30s felt cloche hat or be reminiscent of a burlesque dancer from the ’20s. The whole trend is about the girl feeling like an entertainer.”

This concept is conveyed with sharper and sculpted styles, much like the look Eugene created on the runway for the Antonio Marras Spring 2012 show.

Celeste: The Free Spirit

Celeste is an ethereal, otherworldly persona of pure perfection that cannot be pinned down, which lends to the futuristic trend she represents. Style and color harmoniously illustrate a clear style and translucent and jewel-toned palette. Shine is very important as it creates the glistening, futuristic sense of Celeste. The style appears simplistic and sleeked to perfection.

Colorist Aura Friedman drew upon this trend when creating rose gold and peach-hued hairpieces for Peter Som’s Spring ‘12 show.

“This look is universally flattering and very wearable for the everyday girl,” says Aura. “Women on the streets are sporting a few subtle tones in their hair for a modern, sophisticated take as the pastel trend has evolved.”

Roxy: The Scene Stealer

Roxy is the natural center of attention as the life of every party and is reminiscent of the ’70s club culture. For hair, this is manifested into a bold and attention grabbing style that does not shy away from size, shape and texture. Eugene styled deconstructed buns at Missoni’s Spring ‘12 show, alluding to this raw, textured look. Color also plays an integral role with a cool red palette, deep enough to make a statement but with an edge of sophistication.

Josh Wood says, “There is a real shift to a cool red tone, rather than warm in this trend. There are also bursts of violet coming through to give depth.”

Wella Professionals has provided the stage for the most creative hairdressers around the world to perform with the brand’s International Trend Vision Competition. Trend Vision offers a unique way to inspire hairdressers and women to evolve with these looks and experiment with the latest in cutting-edge hair fashion.

Celeste

Pravana’s New Chromasilk Formulator App for iPhone

by CurlStylist on Monday, October 31st, 2011

Whether you’re a seasoned veteran of the stylist circuit or a student visionary just starting out, Pravana Naturceuticals will change the way you color the world. With their new application for the iPhone, the Pravana Chromasilk Formulator, you’ll be able to conveniently formulate colors with a wave of your hand!

This simple, straightforward iPhone app allows you to input your client’s natural hair color, including any percentage of grey to take into account, as well as the target color you’ve both agreed upon. An easy feat, since the application allows you to choose from all the Chromasilk color swatches, ensuring you both know exactly what the shade will look like!

Wait mere moments and this stylist’s little secret will fill you in on pre-lightening steps, the correct colors for her hair, plus the proper developer volume and amount. In other words, Pravana makes it possible for you to access every step you need to get the hair color they crave.

You can find the app at the iPhone app store free, courtesy of Pravana.

About Pravana Naturceuticals

Pravana Naturceuticals is a unique hybrid that combines the power of nature with technological innovation to create a new professional hair care standard. Its proprietary Naturceutical Complex utilizes nine Meso-American botanicals that nourish and promote hair’s health and wellness, and three advanced hydrolyzed proteins to increase strength, elasticity and shine. Formulas contain silk proteins, and wheat proteins and keratin. There are zero phthalates, and absolutely no animal by-product ingredients. Shampoos are sulfate free and sulfite free. All products are free of MEA and DEA and meet the strictest environmental regulations.

Losing a Salon Client to a Co-worker

by CurlStylist on Friday, October 21st, 2011

Every hair dresser probably knows how awful it feels to lose their client to a co-worker. The agony in wondering what you did wrong can greatly affect your self-confidence, and you may even start to doubt yourself when styling a loyal client’s hair who has no intention of leaving you for someone else in your salon.

“What is she doing that I didn’t do?” is a question you may be asking yourself. But don’t worry, this situation does happen, and even though it may seem like an embarrassment to you, you can learn from the situation and turn it into a good experience.

Find Out Why

First off, you want to know what happened, right? Why did she choose my co-worker over me? There may be a few different answers to that question. You can start off by talking to your co-worker to discover why she chose to go to her instead of you. Does your co-worker style hair differently? Maybe her cuts are more modern. Maybe she specializes in curly or wavy hair. Maybe she can straighten out curly hair with an excellent blowout.

Any of these differences may be very important to your client’s needs. Every staff member is valuable to the salon for their different talents, and that’s a good thing! You want the salon you work for to be diverse to accommodate the needs of each individual.

If your client chooses another stylist at your salon because of her specific needs, something you may not specialize in, don’t fret. You have your own talents. Use them, market them and always make sure each client has a great experience, even if that means sending them off to a stylist that is better suited for them.

Be Professional

Addressing the client herself is not a good idea in this particular situation. She is still a loyal customer of the salon and that is important. Your number one priority as an employee is to make sure your salon doesn’t lose business. If you address the client personally, she may feel embarrassed and stop going to the salon altogether. Trust me, you do not want this to happen.

This will only cause problems with you and your boss and with your co-worker, and no one likes to work in a hostile environment. Tension between co-workers affects everyone in the salon, from clients to the staff, and that’s bad for business.

When addressing you co-worker about the situation, be sure to do so in a private setting, keep calm and be professional. Have an open mind. After all, it may not even be your fault. If you co-worker is professional, she will never make you feel bad about the situation.

Shrug it off

Don’t worry so much! Everybody is different, and different people like different things. Maybe you can learn something from this. If a co-worker has a great technique for curly hair, you can always ask her for pointers. Don’t ever think you already know everything; none of us do! All of us could use a little room for improvement.

Losing a client to a co-worker isn’t a big deal if it only happens once or twice. It’s when it keeps happening to you that there is a major problem. If that’s the case, do what you have to do to fix the problem, and fix it fast, because ultimately you are the one who will lose.